Instant account activation

Your new account will be activated instantly when you pay your first invoice using credit card or PayPal, which means you can start building your new website in just minutes.

24/7 priority phone and eTicket support

If you've got a problem and you haven't been able to solve it for yourself, our Customer Care team are available via eTicket 24 hours a day, 7 days a week. And since you're a business customer, you get first priority in the queue.

CloudLinux protection

All of our shared web hosting servers are CloudLinux enabled, which helps to ensure security, stability and maximum uptime of your hosting service.

Free transfer of your existing website, email and settings

If you're moving to us from another cPanel web host, we can transfer your cPanel account, including your files, emails and settings. To request this service, simply click "cPanel Account Migration" in VIPControl and we'll do the rest.

Over 60 free one-click PHP applications through Installatron

Every Business and BusinessPLUS account has access to Installatron inside of cPanel, which allows you to easily install and maintain many popular PHP applications, such as WordPress, Joomla, phpBB and Magento.

Who owns the network and hardware?

Some web hosts buy servers from other web hosts who actually own the hardware and operate the network, which gives them very little control over the quality of service. We own and operate our own network, and own all of our own hardware.

Is the technical support outsourced?

Many "local" web hosts outsource their technical support overseas, which often presents language barriers and a lack of clear understanding. All of our staff are Australian and here to help you 24/7.

Are the servers secure?

It's an unfortunate fact, but many web hosts don't secure their servers properly. We secure all of our servers using a combination of CloudLinux, Ksplice, phpSuExec, mod_security, Suhosin and CSF/LFD.

Is there a money-back guarantee?

Not happy with the service? Believe it or not, some web hosts won't offer you a refund. Outrageous! We offer all customers a full 30 day money back guarantee, and the ability to refund any unused prepaid portions.

What self service facilities are available?

Having the ability to fix common problems yourself saves you from a frustrating wait to your support tickets. We give our customers access to the world's best self service facility for fixing dozens of common technical issues.