Instant domain registration:
goFollow Us
Contact our Customer Care team
Our Customer Care team is available 24 hours a day, 7 days a week.
Sales
Speak to a Business Sales Consultant when you need to know something about purchasing a new service, or upgrading an existing service. Our Business Sales Consultants are only available during business hours.
-
Phone: 13 24 85 or +61 3 9024 5383 (Press 1)
-
eTicket: Login to VIPControl and submit a new eTicket to the Sales department
-
Email: Send an email to sales@ventraipbusiness.com.au
-
Live Operator: Our Live Operator can connect you with a Sales consultant.
Support
As a Business customer, you have priority access to our Customer Care team 24 hours a day, 7 days a week.
-
Phone: 13 24 85 or +61 3 9024 5383 (Press 1)
-
eTicket: Login to VIPControl and submit a new eTicket to the Support department
Accounts and Billing
In order to protect the security of your account, all accounts and billing enquiries must be made via secure message.
-
eTicket: Login to VIPControl and submit a new eTicket to the Billing department
Feedback and Complaints
Please use the following details if you would like to give some constructive feedback, good or bad, about our service, or if you need to lodge a complaint about an issue that has not been resolved to your satisfaction.
-
eTicket: Login to VIPControl and submit a new eTicket to the Customer Care department
-
Email: Send an email to customercare@ventraip.com.au
-
Fax: Send a fax to (03) 8080 6481
-
Post: Send your regular mail to PO Box 119, Beaconsfield VIC 3807
